Personal Information Protection Policy

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ACRONET Corporation aims at being "the best partner of pharmaceutical companies," using IT to contribute to the improvement of the "speed," "quality" and "safety" of clinical development work. As a CRO (Contract Research Organization), ACRONET advances the provision and proposal of advanced solutions that use IT across the whole range of clinical development work, including monitoring, data management and statistical analysis.

The diffusion of information communication networks, represented by the internet, has diversified the areas of use, applications and configurations of many types of information, including personal information. This includes the danger that information might be appropriated, falsified or used without relation to the intentions of its original owners. The development of safer and more effective new drugs calls for the pursuit of greater speed, higher quality and better safety than has existed until now and ACRONET is conscious of the fact that there is a social responsibility imposed on the company in regard to the protection of personal information too.

ACRONET has established the "ACRONET Personal Information Protection Compliance Program" in conformance with "The Requirements for Compliance Programs on Personal Information Protection (JIS Q 15001)" in order to further strengthen the protection of personal information at the company. Along with establishing regulations and management systems, ACRONET has established the personal information protection policy described below. ACRONET is keeping all persons connected to the work of the company, including directors and employees, informed of this policy and will handle the personal information appropriately at the company in accordance with this policy.

ACRONET collects personal information within the scope of consent acquired

If the company collects personal information, it does so in accordance with the regulations of the Compliance Program, restricted to personal information in the scope required after presenting the purpose for collection in advance.

ACRONET uses personal information only for those purposes for which consent has been acquired

The company uses the personal information that it has been allowed to collect in accordance with the regulations of the Compliance Program, and restricted to the scope of the purpose presented in advance.

In principle, the company prohibits itself from the disclosure or provision of personal information to third parties

ACRONET manages the personal information that it has collected appropriately and, in principle, except in the cases described below, shall neither disclose nor provide personal information to a third party.

  1. Cases in which ACRONET has the consent of the owner of the personal information
  2. Cases in which personal information is entrusted in the scope necessary for a business contractor, etc. that has concluded a nondisclosure agreement with ACRONET in advance
  3. Cases of the provision of personal information after statistic tabulation or analysis or as data that has been otherwise processed so that individuals cannot be identified
  4. Cases in which there is a special regulation such as a law, etc. or cases in which disclosure or provision is absolutely imperative in terms of legal procedure

ACRONET controls personal information strictly

ACRONET implements prevention and strict security measures so that there is no unauthorized access to personal information, and also no loss, destruction, falsification, leakage or mistaken use, etc. of personal information.
ACRONET stores personal information under a safe (access and password controlled) environment so that unauthorized persons cannot access it.

ACRONET observes related laws and ordinances and other standards

In the implementation of work dealing with personal information, ACRONET observes laws and ordinances, guidelines, internal regulations and other standards related to personal information, and handles personal information appropriately.

ACRONET strives for the continuous improvement of compliance programs

In the light of audit reports and other factors in the management environment, ACRONET makes efforts regularly towards the improvement of compliance programs in order to maintain the appropriate protection of personal information.

Any requests for the disclosure, amendment or deletion, etc. of the personal information that the company collects are handled without delay.

Personal Information Consultation Service
Business Administration Division
Telephone inquiries : 03-3830-1122 / e-mail inquiries : p-mark@acronet.jp

Established March 1, 2004
Amended April 1, 2007
Amended October 24, 2008

Koichi Kato, President&CEO
ACRONET Corporation

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